1. DATA PROTECTION OVERVIEW

General Provisions

The following information provides a simple overview of what happens to your personal data when you visit this Website. Personal data is any data that can be used to personally identify you. Detailed information on the subject of data protection can be found in our data protection declaration listed below this text.

Data Collection On This Website

Who is responsible for data collection on this Website?

Data processing on this Website is carried out by the Website operator. You can find their contact details in the imprint of this Website.

How do we collect your data?

On the one hand, your data is collected when you provide it to us. This could, for example, be data that you enter into a contact form.

Other data is collected automatically or with your consent by our IT systems when you visit the Website. This is primarily technical data (e.g. Internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this Website.

What do we use your data for?

Some of the data is collected to ensure that the Website is provided error-free. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time in the future. You also have the right to request that the processing of your personal data be restricted in certain circumstances. You also have the right to lodge a complaint with the responsible supervisory authority.

You can contact us at any time at the address given in the legal notice if you have any further questions about data protection.

Analytics Tools And Third-Party ­Tools

When you visit this Website, your surfing behavior can be statistically evaluated. This happens primarily with the so-called analysis programs.

Detailed information about this analysis software can be found in the following data protection declaration.

2. HOSTING AND CONTENT DELIVERY NETWORKS (CDN)

External Hosting

This Website is hosted by an external service provider (hereinafter, the Host). The personal data collected on this Website is stored on the Host’s servers. This can include IP addresses, contact requests, meta and communication data, contract data, contact details, names, Website access and other data generated via a Website.

The Host is used for the purpose of fulfilling the contract with our potential and existing customers (Article 6 Paragraph 1 Point b GDPR (General Data Protection Regulation)) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Article 6 Paragraph 1 Point f GDPR).

Our Host will only process your data to the extent necessary to fulfill the service obligations and follow our instructions regarding this data.

3. GENERAL AND MANDATORY INFORMATION

Data Protection

The operators of these sites take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this Website, various personal data is collected. Personal data is the data that can be used to personally identify you. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the Internet (e.g. when communicating via email) can have security gaps. Complete protection of data from access by third parties is not possible.

Note On The Responsible Body

The responsible body for data processing on this Website is:

software support RAAB GmbH
Am Rothsee 3
91353 Hausen

Represented by:
Johannes Hild

Telephone: +49 (9190) 99 59 077
Email: office@raab.de

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).

Note On Data Transfer To The USA

Our Website includes, among other things, tools from companies based in the USA. When these tools are active, your personal information may be transferred to the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. US companies are obliged to hand over personal data to security authorities without you as the person concerned being able to take legal action against this. It cannot therefore be excluded that US authorities (e.g. secret services) shall process, evaluate and permanently store your data on US servers for surveillance purposes. We have no influence on these processing activities.

Revocation Of Your Consent To Data Processing

Many data processing operations are only possible with your express consent. You can revoke any consent you have already given at any time. The lawfulness of the data processing carried out until the revocation shall remain unaffected by the revocation.

Right To Object To Data Collection In Special Cases; Right To Object To Direct Advertising (Article 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ARTICLE 6 PARAGRAPH 1 POINTS (E) OR (F) GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENSE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ARTICLE 21 PARAGRAPH 1 GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ARTICLE 21 PARAGRAPH 2 GDPR).

Complaint With Responsible Supervisory Authority

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right To Data ­Portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

SSL Or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Deletion and Correction

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of the data processing and, if applicable, the right to correction or deletion of this data. You can contact us at any time for this purpose and for further questions on the subject of personal data.

Right To Restriction Of Processing

You have the right to request the restriction of the processing of your personal data. To do this, you can contact us at any time. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to check this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of erasure.
  • If you have lodged an objection pursuant to Article 21 Paragraph 1 GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to demand the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

4. DATA COLLECTION ON THIS WEBSITE

Cookies

Our Websites use so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser automatically deletes them.

In some cases, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain third-party services (e.g. cookies to process payment services).

Cookies have various functions. Numerous cookies are technically necessary because certain Website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions you want (functional cookies, e.g. for the shopping cart function) or to optimize the Website (e.g. cookies to measure the web audience) are used stored on the basis of Art. 6 Para. 1 lit. f GDPR, unless another legal basis is stated. The Website operator has a legitimate interest in storing cookies in order to provide its services in a technically error-free and optimized manner. If consent to the storage of cookies has been requested, the relevant cookies will be stored exclusively on the basis of this consent (Art. 6 Para. 1 lit. a GDPR); consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this Website may be restricted.

If cookies are used by third-party companies or for analysis purposes, we will inform you separately in this data protection declaration and, if necessary, request your consent.

Our Internet pages use so-called “cookies”. Cookies are small text files and do not cause any damage to your terminal device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your end device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain Website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.

Cookies that are necessary to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the Website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Article 6 Paragraph 1 Point f GDPR, unless another legal basis is specified. The Website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is carried out exclusively on the basis of this consent (Article 6 Paragraph 1 Point a GDPR and Article 25 Paragraph 1 TTDSG (Telecommunications and Telemedia Data Protection Act)); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this Website may be limited.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the framework of this data protection declaration and, if necessary, request your consent.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP address

This data will not be merged with other data sources.

This data is collected on the basis of Article 6 Paragraph 1 Point f GDPR. The Website operator has a legitimate interest in the technically error-free presentation and optimization of his Website. For this purpose, the server log files must be recorded.

Inquiries By Email, Telephone Or Fax

If you contact us by email, telephone or fax, your request including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Article 6 Paragraph 1 Point b GDPR, provided your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries addressed to us (Article 6 Paragraph 1 Point f GDPR) or on your consent (Article 6 Paragraph 1 Point a GDPR) if this was queried.

The data you send to us via contact requests shall remain with us until you request us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions, in particular statutory retention periods, shall remain unaffected.

5. ANALYSIS TOOLS AND ADVERTISING

Google Analytics

This Website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the Website operator to analyze the behavior of Website visitors. The Website operator receives various usage data, such as page views, length of stay, operating systems used and the user’s origin. Google may summarize this data in a profile that is assigned to the respective user or their device.

Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this Website is usually transmitted to a Google server in the USA and stored there.

The use of this analysis tool is based on Article 6 Paragraph 1 Point f GDPR. The Website operator has a legitimate interest in analyzing user behavior in order to optimize both its Website and its advertising. If appropriate consent has been requested (e.g. consent to the storage of cookies), processing is carried out exclusively on the basis of Article 6 Paragraph 1 Letter a GDPR; consent can be revoked at any time.

IP Anonymization

We have activated the IP anonymization function on this Website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this Website, Google will use this information to evaluate your use of the Website, to compile reports on Website activity and to provide other services related to Website activity and Internet usage to the Website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information about how Google Analytics handles user data in Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Characteristics In Google Analytics

This Website uses the “demographic characteristics” function of Google Analytics to show Website visitors appropriate advertisements within the Google advertising network. This allows reports to be created that contain information about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection”.

Storage Period

User and event-level data stored by Google that is linked to cookies, user identifiers (e.g. User ID) or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) is anonymized after 26 months or deleted. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=de